From Corporate Communication alum, Catarina Muschaweck:
We have a position open at Bernard Health and we currently have two Belmont Alums here (myself included) and I’d love to see even more! This position could be an excellent opportunity for a new graduate to get into Nashville’s Healthcare Industry.
Please see the description: https://jobs.bernieportal.com/492d018b
Bernard Health has built one of the best teams in the country to help employers manage healthcare, and we’ve even built top-shelf software to help employers and benefits brokers solve HR problems. We’re growing, and we need another person on our team in Nashville to help us continue to build something great. This job is technology focused, and there’s lots of room for growth and professional development.
We’re headquartered in Nashville (office is downtown on Church Street), and we have 8,000 square feet of open office space filled with some of the sharpest, driven, and most balanced healthcare technology professionals you’ll find. Joining us at this stage in our story means getting to work directly alongside our leadership team as we grow from 70 team members to 700… 7,000? Everyone here is a doer and individual contributor, and the future leaders of Bernard will come from the new team members who join us in 2021
Job Description
The Client Success Team Member role is designed for the Bernard Team Member who will answer all insurance related questions our clients and their employees have and, when necessary, serve as their advocates when navigating the healthcare industry to ensure they save time and money while getting the care they need. They will also play an integral role in helping our clients through the quoting process and in utilizing BerniePortal.
Responsibilities will also include helping individuals and families design and implement the best possible health plan strategy, based on their needs.
Scope of Responsibility:
Client Success Team Members support out employer clients with questions throughout the year around the following:
- Billing confusion
- Claims issues
- Coverage confusion
- Enrollment (Annual & Qualifying Event)
- Policy changes
- HSA eligible expenses
- Provider Network
- Continuation of Coverage
- Renewal Quoting
- BerniePortal implementation & ongoing support
In order to provide world class service, this Team Member must initiate and maintain strong relationships with both our clients and their employees as well as the insurance carriers we work with.
Ideal Candidate
We are searching for hard-working individuals who have:
- Previous health insurance experience, either at a health insurance company, a medical provider office, employee benefits firm/brokerage, or the HR department of a large employer.
- Strong organizational skills
- Exceptional ability to pay close attention to detail
- Strong record of being a self-starter
- Ability to positively contribute to a mutually respectful work environment
- Have demonstrated excellent communication and follow-up skills
- Persistence in taking difficult tasks to completion
Compensation:
- Target compensation begins at $42,000
- Full health and ancillary benefits
Contact Catarina here: catarina.muschaweck@bernardhealth.com