Job Description:
Leverage Creative Group is seeking a Part-Time Customer Service Intern to work 5-15 hours a week. Our system is divided into two categories- operational and relational. The operational side covers signing up for our subscriptions, canceling, and issuing refunds. The relational side covers more general questions about our products and ways to engage with our content. The internship role in our department focuses on the relational side. From helping navigate our websites, to describing our products, and simply letting our customers be heard, there are wonderful opportunities to learn effective communication skills within a professional environment.
Responsibilities:
- Manage multiple inboxes
- Respond within a 12- 24 hour time frame
- Organize any email submissions into spreadsheets
- Report to head of department for operational needs
Ideal Candidate:
- Both personal and professional
- A critical thinker and effective problem solver
- Takes pride in helping others
- Willing to learn the voice of our clients and represent them well
- Can listen well and take action
Why Work Here:
We try to surround experts with experts, while continually growing our own expertise. Come grow with us!
Leverage Creative Group is a digital publisher that builds online platforms for personal brands and innovative companies.We have a proven track record in the space and a team of experts to help implement these services. This is a start up environment and we’re really excited about the future growth.
If this sounds like you, submit your resume and a link to your LinkedIn profile to
Cynthia@LeverageCreativeGroup.com