Technology Scammers

Posted by Randall Reynolds on December 1, 2014 in Tips, Tricks, and Fixes, User Services Information with Comments closed |

The Belmont community needs to be aware of possible scam artists calling different departments across campus asking for serial numbers from HP, Samsung, and possibly Dell printers.  These scam artists use the serial number from these printers to get warranty parts from the manufacturers, which they sell for profit. They may have information on the make and model of the printers or copiers in your office area. If requested, they may even provide a telephone number for their “company” which they will use to convince you of their authorization to collect information. Also, a number of departments have received calls from individuals posing as members of Information Technology Services or vendors wanting someone to give them a PO for toner supplies.

These scam artists will sound convincing if you talk to them long enough. Do not give them that opportunity.  If anyone calls your department claiming to be from ITS, a printer or toner company and they request serial numbers from the printers in your office or want a PO number, tell them you are not allowed to give out that information and hang up.

For more information please contact Millicent Marshall 615-460-5520

Office 365 Pro Plus available free to all enrolled Belmont students

Posted by Randall Reynolds on September 4, 2014 in Instructional Technology (Blackboard, Tegrity, etc), Tips, Tricks, and Fixes, User Services Information with Comments closed |

Starting Fall of 2014 Belmont students are eligible for a free download of Microsoft Office applications.  The download includes word, excel and powerpoint.  The program requires each student to validate their current status as an enrolled student every 30 days.  This is a simple process by selecting a link within MyBelmont.  The support page for the Office 365 Pro Plus program is listed under Campus Services.

In order to be eligible for Office 365 ProPlus via the Microsoft Student Advantage program students must meet the following criteria.

  • I am a current student
  • I will be given access to Office 365 ProPlus for a defined time period, after which I will receive a notification and I will have to re-verify my status on this website
  • If I am no longer a student or cannot successfully re-verify my student status on this website I will no longer have access to Office 365 ProPlus
  • I will discontinue all use of Office 365 ProPlus when I graduate or when I am no longer an active student
  • I must connect to the internet with the device on which Office 365 ProPlus is installed at least once every 30 days otherwise the software will enter reduced read-only functionality mode


Direct login from MyCampusApps (CAS login):

To access the link you will need to log in to MyBelmont.


Store URL, must be eligible student to download.


If you have any questions please contact Dave Elder, (x5469) Campus Email administrator.



Campus Bandwidth – This is what 1GB looks like!

Posted by Randall Reynolds on August 27, 2014 in Uncategorized with Comments closed |

This is a graph of Internet usage before and after 1GB.



Campus Network Upgrades for Fall 2014

Posted by Randall Reynolds on August 27, 2014 in About ITS, ITS Project Updates, System Maintenance & Upgrades with Comments closed |


To: Staff and Faculty


I want to give you a quick update about notable upgrades to the campus network for this term.


1. Our campus wireless network footprint has grown by 75% since fall of 2013.   We  increased the number of APs (access points) from around 250 to over 430 APs.   That’s over 180 new APs spread across the campus just to support wireless services.   As an example of how wireless has evolved this last year we installed over 80 APs  in the WAC alone.  This ensures that wireless services covers the entire building including student study areas, dining, chapel, classrooms and faculty offices for the first time.  We will continue to improve wireless as a priority in all other classroom buildings on campus and faculty offices as budget permits.  (hint—each wireless AP costs about $800 for hardware and wiring depending on the location…so it’s an expensive and essential resource!)


2. Over the summer we expanded and improved wireless access in McWhorter, Athletic areas, Curb Café and Event Center.  We also installed wireless for the first time in the Belmont Commons for residential students. We are also planning additional wireless in Fidelity this month.


3. We installed our first 10GB segment from the WAC to the campus core network.  All  buildings on campus have a 1GB connection so this is quite an investment to make sure we continue to have excellent internet service across the campus.


4. On Tuesday morning this week around 10am AT&T upped our campus Internet service from 750mb to 1GB.  We were maxing out our Internet usage especially between the hours of 10-1am each night.  This will provide a better and faster Internet for all our students.  In 2008 during the presidential debate Belmont had 44mb of Internet for the campus.  That translates that we have increased our campus bandwidth by over a factor of 20 times in just six short years!


My thanks go to all of the Technology Services team to getting school started well and in particular Network Services for a tireless effort to manage the growth and complexity of the campus network.  Network Services is led by Randy Capps, Manager, and includes David Elder our campus email administrator, Andrew Kee who was promoted to Wireless Network Engineer last term and Chris Baga.   Chris Baga, Security Systems Technician,  also works now in Network Services  as we continue to expand the network to support IP based security hardware for digital cameras and access control.






Belmont University students to download Office 365 ProPlus free of charge

Posted by Randall Reynolds on August 4, 2014 in Instructional Technology (Blackboard, Tegrity, etc), User Services Information with Comments closed |

Belmont University, in partnership with Microsoft, is pleased to announce the Microsoft Student Advantage Program.  This program entitles registered Belmont University students to download Office 365 ProPlus free of charge. Please use this link to access this exclusive offer and find out more information. To download the software, select Office 365 ProPlus on the Students’ tab. On the next page click the “Add to Cart” button, and you’ll be directed to MyBelmont. You’ll need to sign into MyBelmont to authenticate your role as a Belmont student to complete your order.

Link for More

Office360 banner

Summer Computer Software Training Schedule

Posted by Randall Reynolds on July 9, 2014 in User Services Information with Comments closed |

User Services is offering an abbreviated computer software training schedule this month.  Classes are free for faculty and staff.  Please use the link below to register and join us a great training experience.  Thanks

Millicent Marshall

New Area Code 629 for Nashville beginning next February 28th

Posted by Randall Reynolds on July 8, 2014 in Tips, Tricks, and Fixes with Comments closed |

There is a new area code, 629,  in Tennessee starting next February 28th.   To accommodate 10 digit dialing will be required at the same time.  Only new telephone and cellphone customers will get the new area code.  So, if you have a number nothing will change for you except for dialing starting next year.

Users on campus will not be impacted but you will need to start using 10 digits next year.  10 digit dialing will be supported beginning at the end of the month as an option.   All stationary and websites should always include the area code.


For more information go to web site at



Nashville on the list for Google Fiber

Posted by Randall Reynolds on July 8, 2014 in Tips, Tricks, and Fixes, Uncategorized with Comments closed |

Check out this article.  How about Internet for your home at 100 times current speeds?

The current state of residential Internet is really slow for what’s needed now and in the future.  So, its nice to see Nashville as a potential for this new exciting offer from Google for faster bandwidth.



National Do Not Call Registry– for residential and mobile numbers only

Posted by Randall Reynolds on April 24, 2014 in Tips, Tricks, and Fixes with Comments closed |

Are you receiving more and more telemarketing calls at home or on your mobile phone?    There is an option to limit telemarketing calls by registering your home phone or mobile phone on the National Do Not Call Registry.   Telemarketers are required to review the list every 31 days and delete your number from their list.   The National Do Not Call Registry was created by the FTC to reduce nuisance calls.      If they do, you can file a complaint at this Website. You can register your home or mobile phone for free.  There are exceptions on who can still call you and that
information  is on the national registry website.

To register go to this website and follow the instructions.

** please note

Scammers have been making phone calls claiming to represent the National Do Not Call Registry. The calls claim to provide an opportunity to sign up for the Registry. These calls are not coming from the Registry or the Federal Trade Commission, and you should not respond to these calls.


Easy links to Classfinder and Teledirectory

Posted by Randall Reynolds on March 31, 2014 in Tips, Tricks, and Fixes with Comments closed |

To: Belmont

Below are several links to important websites used  on campus.  Also, if you would like more information on the ITS website please let me know that as well.



ps. did you know you can create shortcuts to these on your desktop.  its easy!




Final Exam Schedules


Campus Teledirectory (telephones)


Campus Academic Calendar


Campus Events Calendar


ITS Support sites


ITS Newsletter



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